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1. How secure is your website?
Our website is PCI compliant, this means we do not store any payment information, and all the channels we use to process payments are completely secure.

2. What payment methods do you accept?
We accept payment with Visa, Visa Electron, Maestro, Mastercard and Paypal

3. Why has my card been declined?< br /> All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified of this immediately at the checkout. A common reason for orders declining is due to the billing address details being entered incorrectly. Please ensure that in the 'billing address' section, the address to which your bank statements are sent is entered here. For full details of why the payment was declined, please contact your card issuer.

1. Can I track my order?
Please contact our customer service team for tracking information if required at hello@colorhood.com